Ethiopian Customs Commission Fully Digitalized

Addis Ababa, February 25, 2026 (ENA) –The Ethiopian Customs Commission (ECC) has fully digitalized its services in order to provide fast and modern services for customers, particularly for importers and exporters.

In exclusive interview with ENA, Ethiopian Customs Commission (ECC) Deputy Commissioner Azezew Chane said the commission has been undertaking various measures to digitalize services since the introduction of the Digital Ethiopia 2025 strategy.

Digital economy is one of the main pillars of the economic sector in the Homegrown Economic Reform, he added.

Accordingly, the commission has established a digital system that enables importers and exporters to execute their activities online.

The Electronic Single Window (ESW system), which integrates more than 70 institutions, allows traders to submit all import/export related requirements in batch, playing a significant role in reducing process costs related with application, process delay and duplication of documents, the Deputy Commissioner noted. 

A Smart Border Custom Management System is also being implemented at customs station on borders with AI enabled cameras that can cover about 50 kilometers, the Deputy Commissioner said.

The system has been implemented at various areas where there are customs activities to control and follow import and export trade activities.  

The digital system, besides providing fast and modern services, significantly contributes to mitigate illegal trade and contraband while encouraging legal trading, he stated.

E-tax, E-Service, filing complaint, receipt verification services are also established to easily facilitate the tax paying system.