Ethiopia’s Immigration and Citizenship Service Undergoes Major Reforms, Says PM Abiy

Addis Ababa, January 12, 2026 (ENA)—Prime Minister Abiy Ahmed announced that Ethiopia’s Immigration and Citizenship Service has been implementing wide-ranging reform initiatives in recent years to address longstanding service delivery gaps.

The Prime Minister visited the institution this afternoon to assess progress made in improving both service delivery systems and institutional infrastructure.

In a social media post, PM Abiy noted that the Immigration and Citizenship Service is now providing technology-driven and fully digitized services.

“At present, the institution is providing services supported by modern technology and fully digitized, including passport, visa, Ethiopian origin ID, entry and travel documents, services for foreign nationals, as well as air and land border control services, along with other related services,” he said.  

The Prime Minister further revealed that the institution’s ongoing modernization efforts aim to enhance efficiency, improve client experience, and ensure greater satisfaction among citizens and service users.

He added that the reforms reflect the government’s broader commitment to delivering efficient, transparent, and citizen-centered public services.