Ethio Telecom Launches Znexus Service to Step towards Digitally Empowered Ethiopia

Addis Ababa, October 17, 2025  (ENA) -- Ethio telecom has launched its groundbreaking Znexus service that aims at providing millions of Ethiopians with affordable access to smart feature phones, tablets, laptops, and, thin client PCs.

The initiative is a crucial part of Ethiopia's Horizon Strategy, which seeks to transform the country into a digitally empowered society by 2027/2028.

During the launch event, CEO Frehiwot Tamiru highlighted a significant digital divide in the nation by stating that out of approximately 85.9 million Ethio telecom customers, only 47 million are currently utilizing the internet.

 

The lack of internet access among the remaining customers is largely attributed to affordability issues and a gap in digital skills. These barriers have limited their access to essential services such as digital finance, e-services, and smart agriculture, she said.

"The Znexus tele cloud service is designed to bridge this affordability and usage gap," Frehiwot stated, emphasizing the service's potential to enhance digital literacy and drive financial inclusion.

By leveraging cloud-based technology, Znexus significantly reduces the cost of devices, as all applications will be hosted in the cloud, allowing users to access them without the need for high-end hardware.

The devices made available through Znexus include feature phones, tablets, workstations, and laptops, all tailored to support Ethiopia's "Digital First" vision.

"Znexus will undoubtedly help bridge the digital divide among our customers," Frehiwot asserted, reinforcing the service's role in promoting equitable access to technology.

 

Ethio telecom's experience, having already served over 800 institutions with Tele cloud services, has equipped them with valuable insights into customer needs and preferences.

Currently, 936 towns benefit from 4G coverage; and by the end of this budget year, the company aims to supply 3.5 million low-cost devices, making digital finance accessible to an even broader audience.

The Znexus devices will come with built-in systems and will incorporate Telebirr, Ethio telecom's mobile payment solution, allowing users to engage in digital finance seamlessly.

With approximately 57 million customers already utilizing Telebirr, the introduction of affordable devices is expected to further expand this digital financial ecosystem.

These new devices will not only be affordable but also user-friendly, with extended battery life and pre-loaded services that cater to the diverse needs of Ethiopian consumers.

Frehiwot concluded by emphasizing the importance of this initiative in achieving a thriving, digitally empowered Ethiopia, positioning the nation as a leader in digital transformation in the region.